Activate a WatchGuard Compliance Reporting License

You activate term and subscription licenses for WatchGuard Compliance Reporting in the WatchGuard Support Center. The license activation process is different the first time you activate a license.

If you are a Subscriber with an active Compliance Reporting trial, when you activate your first license it replaces your trial license. The trial ends and your new license becomes active after approximately two minutes. When the new license becomes available, you lose any activity that you completed on the trial during the two minutes (for example, add, extend, or upgrade the trial).

The remainder of your trial period is not added to the expiration date of your new license.

To activate a license for Compliance Reporting for the first time:

  1. Go to https://www.watchguard.com/ and log in to your WatchGuard account with your WatchGuard account user name and password..
  2. On the Support Center Home page, select My WatchGuard > Activate Products.
    The Activate Products page opens.
  3. Type or paste your license key.
  4. Click Next.
    The Activate a Product wizard begins.
  5. If this is the first license you have activated, you are prompted to name your license. Type a name to help you identify your license on the WatchGuard.com website and in WatchGuard Cloud.
  6. Click Activate.
    The Activation is Complete page opens.
  7. Your license is now active and the users endpoints on this license are automatically allocated to your account. If you are a Service Provider, the users endpoints are added to your inventory.

    Log in to your WatchGuard Cloud account to manage user allocation for your account and all accounts you manage. For more information, go to Allocate WatchGuard Compliance Reporting Users.

    Log in to your WatchGuard Cloud account to manage your endpoint allocation.

    Click AuthPoint Dashboard to log in to your WatchGuard Cloud account as an operator. You can manage AuthPoint from the AuthPoint management UI in WatchGuard Cloud.

    Log in to your WatchGuard Cloud account to manage user allocation for your account and all accounts you manage. Each user allocation includes up to two devices. For more information, go to Allocate ThreatSync+ NDR Users.

    If you are a Subscriber with an active trial, when you activate your first license it replaces your trial license. The trial ends and your new license becomes active effective immediately. Your new license inherits the name of your trial license.

    The remainder of your trial is not added to the expiration date of your new license.

Activate Additional Licenses

If you already have an active license, when you activate new license keys in the Support Center, they modify the current active license. When you activate a new license key, you have several options for how to use your license. In the activation process, you can:

  • Add users to a license
  • Extend a license
  • Add a new license (Service Providers only)

To activate an additional license:

  1. Go to https://www.watchguard.com/ and log in to the WatchGuard Support Center with your WatchGuard account user name and password.
  2. On the Support Center Home page, select My WatchGuard > Activate Products.
    The Activate Products page opens.
  3. Type or paste your license key.
  4. Click Next.
    The Activate a Product wizard begins.
  5. (Service Providers only) On the Add Product Details page of the activation wizard, from the Select a License or Name a New License drop-down list:
    • To extend or add users to an existing license, select the name of the license.
    • To add a new license, enter a new license name.
      Additional fields appear.

    Only Service Providers can have multiple active licenses. Subscribers do not see this page in the Activate a Product wizard.

    When you make a selection, the Change Summary shows your updated user count and license expiration date.

    When you choose to extend your license, your user count is immediately updated to match the number of users on the license you purchased.

  6. Click Activate.
    The Activation is in Progress page opens.
  7. Your license is now active and the users are automatically allocated to your account. If you are a Service Provider, the users appear in your inventory.

    Log in to your WatchGuard Cloud account to manage user allocation for your account and all accounts you manage. Each user allocation includes up to two active network devices. For more information, go to Allocate WatchGuard Compliance Reporting Users.

Related Topics

About WatchGuard Compliance Reporting Licenses

Co-Term WatchGuard Compliance Reporting Licenses

About Subscription Licenses